Frequently Asked Questions
Everything you need to know about your Aikeyah shopping experience.
How long will it take to receive my order?
Standard domestic shipping typically takes 5-7 business days, while international orders may take 10-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We accept returns and exchanges on unworn items with original tags within 14 days of delivery. Please note that custom-tailored pieces are final sale.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, or contacting our stylists for personalized fit advice.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Local digital wallets are also available in select regions.
Do you offer international shipping?
Yes, Aikeyah ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my Aikeyah garments?
To maintain the quality of our premium fabrics, we recommend dry cleaning for most items. Specific care instructions are provided on the inner label of each garment.